Privacy Policy

We respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our Platform.

Data Collection

• We may collect personal details such as name, address, email, phone number, date of birth, payment details, and proof of identity/address.
• We may also track your preferences, transactions, and activities on our Platform.
• Sensitive data like bank/UPI details or biometric info is collected only with your consent.

Data Usage

• To provide and improve our services.
• For order processing, dispute resolution, and fraud prevention.
• To inform you about offers, products, and updates.
• For research, analysis, and surveys.

Data Sharing

• We may share your data with group companies, affiliates, logistics partners, payment processors, or law enforcement (if required by law).
• Third-party sites linked from our Platform will have their own privacy policies.

Security

• We adopt reasonable security measures to protect your data.
• However, internet transmissions are not fully secure, and users must safeguard their account credentials.

Data Retention & Deletion

• You may delete your account via profile settings or by contacting us.
• Data may be retained for compliance, fraud prevention, or legal purposes.

Consent

By using our Platform, you consent to the collection and use of your data under this Privacy Policy. You may withdraw consent by contacting our Grievance Officer.